Shipping Policy

Store: Cattle Collection   |   Last Updated: May 28, 2026  |   Applies To: All Orders

1. Introduction & Overview

Thank you for shopping with Cattle Collection! We are committed to getting your order to you as quickly and reliably as possible. We partner with trusted carriers to offer flexible shipping options that fit your needs and budget.

Please take a moment to review our shipping policy below. If you have any questions that are not answered here, our support team is always happy to help — just reach out at management@cattlecollection.com.

2. Processing Times

All orders are carefully reviewed, packed, and prepared for shipment within 3business days of being placed (Monday through Friday, excluding public holidays).

●      Orders placed on weekends or public holidays will begin processing on the next business day.

●      Processing time is separate from shipping/transit time. Please factor in both when estimating your delivery date.

●      During peak seasons, sales, or promotional events, processing may take slightly longer. We will always communicate any significant delays.

 

📌 Good to Know Orders are not processed or shipped on weekends or the following U.S. federal holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

 

3. Shipping & Delivery Estimate

Estimated delivery is 7-10 business days from order placement.

 

⚠ Please Note Delivery timeframe is not guaranteed and may vary due to carrier delays, weather conditions, peak shipping periods, or other unforeseen circumstances beyond our control. Shipping fees are non-refundable unless an error was made on our part.

 

4. Lost or Damaged Packages

We take great care in packaging every order. In the rare event that something goes wrong in transit, here is how we will make it right:

Lost Packages

●      If your package shows as delivered but you have not received it, please first check with neighbors and any designated delivery locations.

●      If you still cannot locate your package, contact us within 5 business days of the estimated delivery date.

●      We will work to resolve the situation as quickly as possible.

Damaged Items

●      If your order arrives damaged, please contact us within 2 business days of the delivery date.

●      Please include clear photos of the damaged item(s) and the original packaging in your message — this helps us process your claim quickly.

●      Depending on the situation, we will offer a replacement or a full refund. We want you to be completely satisfied with your experience.

 

📩 How to Reach Us For lost or damaged package claims, email us at management@cattlecollection.com with your order number, a description of the issue, and any relevant photos. We aim to respond within 3 business days.

 

5. Incorrect Address & Returned Packages

Please double-check your shipping address carefully before completing your order. Accurate address information is essential for timely delivery.

●      Customers are responsible for providing a complete and correct shipping address at checkout.

●      If you realize you have entered an incorrect address immediately after placing your order, contact us right away at management@cattlecollection.com. We will do our best to make changes before shipment, but this cannot be guaranteed.

●      If a package is returned to us due to an incorrect or incomplete address, a failed delivery attempt, or refusal of the package, the customer will be responsible for any re-shipping fees incurred.

●      Cattle Collection is not responsible for packages delivered to an incorrectly entered address. In such cases, we are unable to offer a replacement or refund for the order.

●      Original shipping fees are non-refundable in the event of a returned package due to address error.

6. Shipping Restrictions

While we strive to ship our full product range to as many locations as possible, some limitations apply:

●      We reserve the right to cancel and refund any order if we are unable to fulfill the requested destination.

●      If you are unsure whether a specific product can be shipped to your location, please contact us before placing your order.

7. Contact Us

We are here to help! If you have any questions, concerns, or special requests regarding your shipment, please do not hesitate to reach out to our friendly support team.

●      Email: management@cattlecollection.com

●      Contact Form: Visit the Contact Us page on our website

●      Response Time: We aim to respond to all inquiries within 3 business days (Monday–Friday, excluding holidays)

 

💛 We Value Your Experience Your satisfaction is our top priority. If anything does not go as expected with your order, please reach out — we will always do our best to find a solution that works for you.

 

Cattle Collection  |  Shipping Policy  |  Last Updated: May 28, 2026

This policy is subject to change without notice. Please review it periodically for any updates.